Monday, May 18, 2009

Problem Management - A Manager's Problem Map

If you've been involved with any indicent, no matter how small, you know that data becomes available not as you need it (linearly reported, always true/fact) but as it is generated. Many times that data could be things you only need after the immediate problem is mitigated - it is historical about the problem but not useful for the immediate reaction period. This mind map will give you an easy place to collect all incoming data, catalog it and then act upon it when the timing is appropriate.

The user is encouraged to start capturing information on the map as quickly as possible upon notification that a "problem" exists - branching information as is helpful to ensure everything is noted on the mind map.

Mind Map (Mindjet MindManager Pro 7): Problem Statement Map
Map PDF: Problem Statement PDF
Map Image: Problem Statement Image

No comments:

Post a Comment